Essay Technology
We have become very good at removing the human from the process and calling the result progress. Sometimes that removal is useful. Nobody is longing for more paperwork, longer queues or an afternoon spent repeating the same information to three different departments....Essay Technology
Artificial intelligence unsettles us for reasons that reach far beyond employment. It can draft the report, shape the image and find the pattern faster than most people ever could. That is impressive. It is also uncomfortable. We have spent generations tying human...Essay Technology
When technology stops feeling like a tool and starts feeling like a small bureaucrat sitting on the other side of the screen, it is a strange moment. You are trying to do something ordinary. Change an address, book an appointment, or reach a real person. The form...